Privacy Policy & Terms of Use

Effective Date: September 10, 2025

Privacy Policy

BTV ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you access or use the BTV streaming platform, including our app available on Amazon Fire TV and other devices (collectively, the "Services").

1. Information We Collect

We collect the following types of information when you use BTV:

a. Personal Information You Provide:

  • Account registration details (name, email address, password).
  • Payment details for subscription services (processed securely through third-party providers; we do not store full credit/debit card information).
  • Customer support communications (emails, chats, or calls with us).

b. Automatically Collected Information:

  • Device information (IP address, device type, operating system, app version, device identifiers such as Fire TV ID).
  • Usage data (content viewed, search history, preferences, viewing times, click activity).
  • Cookies and tracking technologies for personalization, analytics, and advertising.

c. Third-Party Data:

  • Information from third-party partners such as Amazon (for authentication, billing, or device integration).

2. How We Use Your Information

We use your information to:

  • Provide and improve the Services.
  • Personalize recommendations and content through AI-driven algorithms.
  • Manage subscriptions, process payments, and send billing notices.
  • Communicate with you about account updates, promotions, and platform news.
  • Protect against fraud, unauthorized access, or misuse of our Services.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service providers (payment processors, analytics, cloud hosting).
  • Business partners (Amazon for Fire TV integration, ad partners for AVOD services).
  • Legal authorities if required to comply with applicable laws or protect our rights.

4. Your Privacy Rights

Depending on where you live, you may have rights such as:

  • Accessing the personal data we hold about you.
  • Requesting corrections or deletions.
  • Opting out of targeted advertising or marketing communications.
  • Withdrawing consent where applicable.

To exercise your rights, please contact us at: support@btvpro.com

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

BTV is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children without parental consent.

8. Third-Party Services

Our Services may link to third-party platforms (e.g., Amazon, advertisers). Their privacy practices are governed by their own policies, not this Privacy Policy.

9. International Users

If you access BTV outside the United States, your information may be transferred to and processed in the U.S. By using the Services, you consent to this transfer.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new "Effective Date." Continued use of our Services means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

BTV LLC

Email: support@btvpro.com

Terms of Use

Operator: BTV ("we," "our," "us")

1. Acceptance of Terms

By accessing or using BTV, our apps, or any related services (collectively, the "Service"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, you must not use the Service.

BTV is a streaming platform that provides free, ad-supported content and optional pay-per-view ("PPV") or subscription-based features. Your use of the Service constitutes a binding agreement.

2. Eligibility

You must be at least 13 years old to use BTV. Users under 18 must have permission from a parent or legal guardian.

3. Description of Service

BTV offers:

  • Free Streaming (AVOD): Users can watch content at no cost with advertising. Advertising cannot be skipped or blocked.
  • Pay-Per-View ("PPV"): Certain films, series, or specials may require a one-time purchase.
  • Premium Features (if applicable): Subscriptions, exclusive content, or ad-free viewing may be offered in the future.

We reserve the right to add, modify, or discontinue any feature at any time.

4. User Accounts

To access certain features (including PPV content), you may be required to create an account. You agree to provide accurate information and to maintain the security of your login credentials.

You are responsible for all activity under your account.

5. Payments and Billing

5.1 Pay-Per-View

Fees for PPV content are disclosed at purchase. All sales are final unless required by law.

5.2 Subscriptions

Subscription fees are billed on a recurring basis until canceled. You can cancel anytime within your account settings. No refunds are provided for partial billing periods.

5.3 Third-Party Payment Processors

Payments are processed securely through third-party vendors. BTV does not store full payment information.

6. Advertising

BTV is supported by ads. By using the Service, you agree to:

  • View ads shown before, during, or after content
  • Allow approved ad-technology partners to deliver relevant advertising
  • Not block, skip, or interfere with advertising technology

Advertising placement and volume may change over time.

7. Content Ownership and Licensing

All content available on BTV, including films, series, images, logos, and text ("Content"), is owned by BTV or licensed to BTV by independent creators, distributors, and rights holders.

You receive a limited, non-exclusive, non-transferable license to stream the Content for personal, non-commercial use only.

You may not:

  • Download, record, or reproduce Content (unless expressly permitted)
  • Share purchased PPV content outside your account
  • Distribute, publicly display, or modify Content without permission

Violations may result in termination of your account and legal action.

8. User Submissions (Creators)

Creators who submit films, series, or other materials to BTV agree that:

  • They own all rights required to distribute their content
  • They grant BTV a non-exclusive license to stream and display their content
  • They authorize BTV to run ads on their content and collect ad revenue
  • They comply with BTV's content guidelines
  • They are responsible for ensuring the accuracy and legality of their submissions

BTV may remove content that violates guidelines or copyright laws.

9. Prohibited Conduct

You agree not to:

  • Use the Service for illegal activities
  • Attempt to hack, reverse engineer, or disrupt the platform
  • Interfere with ads or monetization
  • Harass or misuse communication tools on the platform
  • Use automated tools (bots, scrapers) to access BTV

Violation of these rules may result in account suspension or legal action.

10. Intellectual Property

BTV trademarks, logos, and branding are protected by U.S. and international laws. You may not use them without written permission.

11. Third-Party Links

BTV may contain links to third-party websites or services. We are not responsible for their content, actions, or privacy practices.

12. Availability and Technical Issues

We do not guarantee:

  • Uninterrupted service
  • Error-free streaming
  • Availability of specific content at all times

We may modify, suspend, or discontinue any part of the Service without notice.

13. Termination

BTV may suspend or terminate your account if you violate these Terms or if required by law. You may stop using the Service at any time.

14. Disclaimers

The Service is provided "as is" without warranties of any kind, including:

  • Quality of video streaming
  • Continuous access
  • Suitability for any particular purpose

You use BTV at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law:

  • BTV is not liable for indirect, incidental, or consequential damages
  • BTV is not responsible for user or creator misconduct
  • Your sole remedy is to stop using the Service

Some states do not allow certain limitations, so these provisions may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless BTV and its affiliates from any claims arising from:

  • Your use of the Service
  • Your content submissions
  • Your violations of these Terms

17. Privacy Policy

Your use of BTV is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

18. Changes to Terms

We may update these Terms at any time. Continued use of BTV indicates acceptance of revised Terms. The latest version will always be posted at www.btvpro.com.

19. Governing Law

These Terms are governed by the laws of the State of South Carolina (or your applicable state of registration). Any disputes will be resolved in state or federal courts located in South Carolina.

© 2025 BTV LLC. All rights reserved.